Join Date: Aug 2011
Location: Middle of Indiana
ive posted on this in another thread but this is where it belongs so this is where im putting it.
My machines been at the dealers 3 times now for this issue, last time sat there for a week and they could not get it to duplicate the problem, i brought it home this past weekend, 7 mile ride.. shut her down, came back 15 minutes later and BAM.. no start, i broke out my Android phone video recorder and video'ed it failing, after 4 attempts it caught and fired up, i drove it home and re-recorded the failure again in my driveway..
I took the video to Polaris and showed the service manager.. he seen the evidence, called up his lead tech.. i showed it to him.. his anser was "your not starting it correctly, you need to turn the key longer" I said your looking at a video of the machine not starting.. failing to start after multiple attempts.. your trying to tell me this is acceptable ?? you dont even hear the engine turning over.. just the spinning whine comming from the (bendix/starter/whatever).. I told him i dont buy it that my machine starts perfect when cold, and after its hot i can turn the key over, hold it and the bendix is not enguaging .. bull..
the tech got miffed and walked away, i told the service manager that it was not acceptable. He wants me to give them a copy to forward to polaris for review ?? i said in the mean time the problem is obviously getting worse, what happens when i get stranded in the back of the woods and my machine fails to start ?? He said he doesnt want to see theat happen and please get them a copy.
Tomorrow mornning im taking the ranger for a good long ride and taking my actual video camera, i will video from start to finish exactly whats happening again, and take them my camera, they can plug it in and Rip it..
Deer seasons comming up and this is starting to make me nervous.. Love the Ranger, but i want to trust it going into the woods..