The problem is that the manufactures, and some dealers assume that when you load it up to bring it home you are automatically going to trash it. I have seen hundreds of post on several forums that relate to heat issues on the 800 Rangers, and a few on the 500 rangers, so when you take it back to the dealer they refuse to fix / repair it because the dealer finds dirt or mud under the hood, or seat and quickly denies a warranty claim because they automaticly assume it must have been the wet or muddy road the owner drove down that caused the mechanical failure. Now I would be a fool not to think that people don't absolutely trash their machines and cause a lot of the issues by neglecting to maintain or service the machines properly, but what happens is the dealers hate doing warranty work because the pay for such work from Polaris is way less than what the dealer can get from a guy who just came in off the street willing to pay normal shop rates. So the easiest thing for the dealer to do is call Polaris and tell them the problem is owner neglect so Polaris denies the warranty claim
Most dealers know Polaris has heat issues on the Rangers, heck Polaris even knows they have heat issues, if not why do you think Polaris re-designed the new Ranger 900 to move the engine back under the dump bed. I just don't understand why an owner should be considered lazy if they can't come up with an engineering solution to fix the manufactures poor design. I have a 2012 Ranger 500 that I bought in May, and have had zero issues with it.
I took the seat off when I first got it home and covered the bottom with heat reflective material, and warped the exhaust with header wrap to be pro active on trying to keep the heat from damaging the seat. Why? because I read post after post from people who bought new Rangers and found out quick that the heat from the engine or exhaust was melting the plastic under the seat. This should be a common sense issue on Polaris part, they should step up and recall the Rangers and FIX the poor design issues that causes the seat to melt. A owner buy's a Ranger to enjoy it, not to re-design it, and yes you are correct all manufactures have there share of problems, however you can't consider someone to be lazy if they don't take the initative to solve a design flaw.
I would sure look at solving the flaw myself before paying a dealer outrageous amounts of money to do nothing about it.
I just hope the 900's turn out to be better than the 800's were as far as the "heat issue".
I have 2 ATV's I'm working on right now that the owner bought 4 years ago, used them 4 times and they have been sitting on a trailer for 2-1/2 years and never been started, one of them was wrecked and half ass put back together, the other one has double the miles on it, and both have never even been serviced. I spent a couple weeks digging through them and cleaning them up, rebuilding the carburetors, and changing what I think was supposed to be engine oil at one time. Hell people seem to not even take care of the cars so I don't see them doing much more on their offroad vehicles either. I'm not saying everyone does this, but all the engine repair I've seen is from neglect and abuse, not related to a defect in the product.
I do know that my Yamaha Grizzly's CDI was trash in it from the beginning and the dealer kept telling me it was because of the design it would get hot and shut down, well they're still built the same way 4 years later. The Yamaha Rhino's have horrible heat issues too, not too much of a problem in the winter but in the summer if you are going slow you will get pretty nice and warm sitting on top of the engine. After 2 Yamaha ATV's I'll never go back to them again, my closest dealer is a joke, liars, thieves, and rip you off big time. I think when I get the funds to do so I'll go with a Polaris, at least my local Polaris Dealer is honest and seems to know what they're doing.
I think a lot of problems and resolutions are based on the dealer itself. Some are great, while others make you want to run out the door and never come back as was the case with my yamaha dealer. I've noticed too that the more electronics put on these machines regardless of what brand the number of problems starts multiplying very quickly and it seems that when one issue starts it snowballs and causes multiple problems at the same time. Whatever happened to mechanical systems, at least a person could actually work on those without having to need a huge shop full of tools and computer equipment.