I am suffering the same issue with 2012 Diesel. Spoke to the service gut @ the dealership where I purchased it, and he acted like this was something he had never heard of. I have to drive over an hour to get it serviced at an authorized Polaris facility; my local John Deere dealership has offered to look at it for me; they work on makes and models, and I bought my JD tractor, Stihl saws there so I trust them. I am leaning towards buying the Duraclutch and part of me wants to fix the Ranger and sell it. Very disappointing thread!