Extended service contracts
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i haven’t received mine yet but I am considering buying a warranty extension. I’ll probably wait till the end of first year to get it.
I too would like to hear what other Polaris owners feel about this topic. I recently ordered a 1000 NorthStar Ultimate and would like to have the extended warranty but here in Canada apparently it's $2800 plus tax (13%). I guess when you're spending a shit ton already ($50,000) what's few grand more
Doe's the high price for extended warranty reflect on quality? I hope I didn't make a mistake 
I would consider one, cost & what’s not covered would be the deal maker/breaker for me. I did get a two year warranty from Polaris when I got mine so I’ve got til January 2024 before I would need to consider one. I’ll be watching for others thinking on this.
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My $.02 - 1st it's a product they sell that makes them money, and 2nd anything that breaks I want to replace with something better not the same thing that broke. My motto (and what I tell anyone who wants to drive my machines) if it breaks, you upgrade it. That being said, I realize that not everyone has the ability to diagnose and repair their stuff so there is definitely a market for the extended warranty. I would caution not purchasing through the local dealer who will be performing the service though. If they didn't earn your business for the product, why should they support its use. A good, trustworthy, reliable dealer/mechanic is worth more than an extended warranty.
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I got a direct mailer right from Polaris a couple of times. There pricing on the flyer was around $200 dollars higher across the board than my local dealer when I decided to buy. If you get a flyer in the mail, ask your dealer the price before mentioning the flyer to prevent any over payment.
I think some folks buy it when they buy the machine because they finance it into their payments.
the extended warranty doesn’t start until the factory warranty expires so it made most sense to me not to pay interest on something for a year when it doesn’t even come into play. I started my buying process 2 weeks before my factory warranty ended.
Having a good relationship with your local dealer will aid in warranty claims if needed. I think if the a/c unit goes it will pay for itself very quickly. Small deductible and labor rates are so crazy high a $1,000 repair bill seems pretty prevalent on a $30,000 machine.
I think some folks buy it when they buy the machine because they finance it into their payments.
the extended warranty doesn’t start until the factory warranty expires so it made most sense to me not to pay interest on something for a year when it doesn’t even come into play. I started my buying process 2 weeks before my factory warranty ended.
Having a good relationship with your local dealer will aid in warranty claims if needed. I think if the a/c unit goes it will pay for itself very quickly. Small deductible and labor rates are so crazy high a $1,000 repair bill seems pretty prevalent on a $30,000 machine.
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so I agree with you. What I don’t get is why some Dealers give push back….? If the warranty company approves repairs the shop makes their labor rate, and full mark up on parts.Wouldn’t a smart shop always want the claim to be approved just for the monetary benefit?
If you are mechanically inclined, and you don't need to be very much so to work on Rangers, the extended warranty has less value. Parts are expensive, but labor is fantastically expensive.
I expect that extended warranties purchased at the same time you purchase the machine will be a lot less than extended warranties purchased near/at/beyond the end of the original warranty. That is how they work for every other thing anyways.
At the end of the day, it's a gamble, just like insurance.
I almost never get the extended warranties, but I bought a super high end Deere riding mower (X739) and got a 7 year full coverage warranty with it. Factory warranty is 4 years. I'll be damned if at the 4.5 year mark a front portal axle started making a racket. Around the same time the parking brake started being hard to set and it would leak a few drops of coolant every time I ran it. Outside of warranty it would have been a (hard to believe, I know) $8k bill to have the dealer fix it. I would have done it myself, so it would have been a lot less. Nevertheless, parts alone made the extended warranty worth it. And it's Deere. They have great customer service (or at least the dealer I work with does). The Deere warrant is transferable. Not sure about Polaris. If so, you can recover some of your cost if you sell before it ends.
I expect that extended warranties purchased at the same time you purchase the machine will be a lot less than extended warranties purchased near/at/beyond the end of the original warranty. That is how they work for every other thing anyways.
At the end of the day, it's a gamble, just like insurance.
I almost never get the extended warranties, but I bought a super high end Deere riding mower (X739) and got a 7 year full coverage warranty with it. Factory warranty is 4 years. I'll be damned if at the 4.5 year mark a front portal axle started making a racket. Around the same time the parking brake started being hard to set and it would leak a few drops of coolant every time I ran it. Outside of warranty it would have been a (hard to believe, I know) $8k bill to have the dealer fix it. I would have done it myself, so it would have been a lot less. Nevertheless, parts alone made the extended warranty worth it. And it's Deere. They have great customer service (or at least the dealer I work with does). The Deere warrant is transferable. Not sure about Polaris. If so, you can recover some of your cost if you sell before it ends.
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Good point, forgot this. You can cancel the warranty anytime and they will pro rate you $ back. It is transferable to another owner but unless they want to pay for it, it would be smarter to cancel and get $ back.
I have had more than $2,000 in repairs on my “new” 2022 Northstar under factory warranty in the first year so I really felt like I couldn’t not get it for this turd😜
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My point was they just don't have as much skin in the game to try and help out someone who didn't purchase the warranty through them. If you have 2 customers come in and you know one of them always gets stuff through you and the other only comes in when they want something covered through a warranty they got somewhere else, who is likely getting better service from the dealer?
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I get it. Those people stand out yes, but there is still money to made off them. Employees / service writers who can’t see the money to be made versus money lost shouldn’t take it personally. I think that’s when dealers get bad reviews and start people on a rant. In todays business world there is hardly any loyalty. Consumers will typically choose what is less expensive for their wallet no matter how much jingle they have in their pocket. As if they are any different. I am loyal to my dealer, grease their hands when it’s deserved and bring donuts etc.
damn you sound like me! Lol
From what I’ve gathered from a lot of incidents I’ve read about on this forum, where owners require warranty work, happens either right after or soon after getting their ride home. I my mind this reflects on the quality/service your dealership is provides. Before a new machine leaves the floor and is loaded onto your trailer to go home a good shop is not going let that machine leave the yard without knowing everything is in working order. In a perfect world 🙃
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CrazyE I meant all that respectfully towards you fyi. Don’t want you to think I was starting any drama! Thanks, My best.
I got this mailer from Polaris a couple weeks ago. For me it's worth it. I have the skills, tools, and a shop to repair just about anything, I just don't have time nor feel like messing with a major failure like replacing the front demand drive, engine, ECU or tranny mucho big bucks for parts and labor. I also have comprehensive insurance coverage. The dealer wanted 2800 at time of sale, As you can see the offer for 4 years is 1,860.
In my 45 year carrier in field repair service, I sold many service contracts for high end Laboratory Instrumentation. Where I personally did the repair work. I am retired of fixing stuff! With that said, In this case, I'm sold on the service contract. To each his own......
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In my 45 year carrier in field repair service, I sold many service contracts for high end Laboratory Instrumentation. Where I personally did the repair work. I am retired of fixing stuff! With that said, In this case, I'm sold on the service contract. To each his own......
like you, I’m also retired, and I’m getting REAL tired of wrenching on things.
I recently received a similar mailing from Polaris, however mine shows tax, where yours doesn't. I also noticed that your is more expensive. For example, my price for 12 months, including tax, is $852.00. Yours, with no tax, is $960.00. If it makes a difference, I have a 2023 Northstar premium.
No state sales tax on service contracts in New Mexico. Not sure why the price difference. It could be pricing is by state / specific markets or regions, and or different models. I have a 2022 premium Crew 1000 (Six seater SOHC) with factory heat.
I purchased a 5 year plan that was only offered on date of purchase through a 3rd party and not Polaris. The Polaris warranty is subject to them deciding if it’s “normal wear” the 3rd party is any issue, excluding tire wear or collision, down to a light bulb. My 1000 North Star ultimate had the fuel pump recall, during the inspection the dealership found the center forwarded drive shaft needed to be replaced. Polaris warranty did not cover it, but my extended warranty protection covered it 100% including labor, $800 saved.
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