Extended service contracts

PRNSJohn said:

Lately I have been receiving extended service contract offers from Polaris. How many of you have purchased an extended contract? Was it worth it? Have you ever had to use it? Would you ever consider not buying one?

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Holden Afart said:

I get it. Those people stand out yes, but there is still money to made off them. Employees / service writers who can’t see the money to be made versus money lost shouldn’t take it personally. I think that’s when dealers get bad reviews and start people on a rant. In todays business world there is hardly any loyalty. Consumers will typically choose what is less expensive for their wallet no matter how much jingle they have in their pocket. As if they are any different. I am loyal to my dealer, grease their hands when it’s deserved and bring donuts etc.

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larrygugliotta said:

I got this mailer from Polaris a couple weeks ago. For me it's worth it. I have the skills, tools, and a shop to repair just about anything, I just don't have time nor feel like messing with a major failure like replacing the front demand drive, engine, ECU or tranny mucho big bucks for parts and labor. I also have comprehensive insurance coverage. The dealer wanted 2800 at time of sale, As you can see the offer for 4 years is 1,860.

In my 45 year carrier in field repair service, I sold many service contracts for high end Laboratory Instrumentation. Where I personally did the repair work. I am retired of fixing stuff! With that said, In this case, I'm sold on the service contract. To each his own......

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Lakebum said:

I purchased a 5 year plan that was only offered on date of purchase through a 3rd party and not Polaris. The Polaris warranty is subject to them deciding if it’s “normal wear” the 3rd party is any issue, excluding tire wear or collision, down to a light bulb. My 1000 North Star ultimate had the fuel pump recall, during the inspection the dealership found the center forwarded drive shaft needed to be replaced. Polaris warranty did not cover it, but my extended warranty protection covered it 100% including labor, $800 saved.

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PRNSJohn said:

Can you please provide me additional information on the Pinnacle extended warranty you have? I called Pinnacle and talked with one of their agents. She said they don't offer extended warranties unless you are currently insured through them and add an extended warranty through an existing policy. I googled Pinnacle insurance and they are headquartered in Brandon, SD. Is this the same Pinnacle that you are referring to? If not, can you give me their phone number?

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