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Discussion Starter #1
I have a 2019 ranger xp 1000 northstar and today I was backing up a hill and heard a load pop. Put it in low and it moved forward so went to back up again and it made another very load pop. Then it wouldn’t move at all. I was out in the middle of nowhere so I pulled the clutch cover and everything looked fine. Had my wife put it in low and give it some gas and a big chunk broke out of the output shaft area of the transmission and it moved. I’m guessing a chunk of something was wedged in there. I was able to limp it about three miles to a road and had someone pick me up. Hopefully Polaris warranty stands up for it.
 

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Discussion Starter #3
Dealer called and said Polaris wants recites for service done. I said “I live 2 1/2 hrs away from dealer and I’m not gonna drive that far for service when I need it every couple months”. He said “I understand and we are trying to get it figured out for the warranty “. The dealer is very helpful and is trying to get it covered. What I don’t understand is I paid $25,000 dollars for this rig and a very common problem has occurred, if you look on the forums and Polaris is trying to get out of the warranty. These things cost way too much money for bullshit warranty and they push extended warranty all the time. I’ve bought rifle scopes for $500 with a no questions ask warranty. With the huge profit on these machines why wouldn’t Polaris act the same. I’ve bought three brand new sxs from Polaris since 2016 and they are trying to make me pay $3000 for there design flaw. That’s bad business if you ask me!!! Pissed
 

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How many hours are on it? I wouldn’t think servicing would have anything to do with the chain breaking or not.


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Exact reason in went with a high lifter edition with the beefed up reverse chain. Not saying its as good as a north star but i flat foot it in reverse in mud an never had an issue. I think they should all come with the HLE reverse chain.
 

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Discussion Starter #10
Parts all come in yesterday dealer should have it fixed by Monday/Tuesday. I agree that they should all come with hd reverse chains. A 2017 and my 2019 both broke chains within a week or two of each other.
 

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Discussion Starter #11
Got it back from dealer yesterday with a new tranny. Everything seems to be fine and running good. I seen the broken reverse chain and parts on the bench at the dealer. It’s no wonder these reverse chains break its only 1/2” or less wide. Kinda scary to back up after seeing it.
 

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He said they changed to a reverse gear instead of a chain.
That would be incorrect.
All 18 and 19 Rangers use a chain, except for the 2019 HighLifter and Back Country Edition and select Factory Choice units.

But if you want a Gear Driven Reverse in the 18/19 1000’s, I can handle that for you.
 

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That would be incorrect.
All 18 and 19 Rangers use a chain, except for the 2019 HighLifter and Back Country Edition.

But if you want a Gear Driven Reverse in the 18/19 1000’s, I can handle that for you.
How can I get In touch with you about this?
 
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